Most Emojitraveling itineraries include helpful assistance and transportation to get you where you need to go.
Here's a heads up about waiting times:
Airports: We'll pick you up within 90 minutes of your flight's arrival.
Ports & Train Stations: Expect a pick-up within 45 minutes of your arrival.
Hotels: You shouldn't wait more than 10 minutes for your transfer.
Just a note about transfers: To keep things efficient and eco-friendly, transfers may be shared with other Emojitraveling travelers heading in the same direction, even if they have a different reservation code. This helps us reduce our carbon footprint!
As specified under the items "Included" in each tour.
The transport is carried out on air-conditioned buses driven by professional drivers, with local, itinerant or licensed tour-guides, depending on the tour.
Travel Insurance, Hotel taxes, Airline tickets, airport taxes, passport expenses, visa expenses, laundry services, telephone expenses, drinks, meals not included in the itineraries, tips of any kind (non-compulsory), personal matters, baggage excess or transportation fees, optional tours or tours not included during trip/tour/activity, unless otherwise stated under "Included in this program or this package includes."
Any impairment, be it physical or mental, that requires special attention or treatment, must be disclosed at the moment of booking. Greca Travel is a friendly travel agency that promotes and welcomes travelers with special needs.
Not included, unless otherwise specified under the section "Included in this tour" and highly recommended to purchase one. Protect your trip, health and well-being before and during your trip. Health and Cancellation Insurances are available for purchase during the checkout process - at the last step and Cancellation insurances are available for all products with a duration of two (2) or more days. If you would like to get a quote for any product that it has a duration of less than two (2) days, please do contact us directly.
Making changes to your trip? We understand that things can come up, so here's a breakdown of our cancellation policy:
Changes with 21 days or more notice: If you need to modify your travel dates at least 21 days before your trip starts, there's usually no problem! We won't charge you any cancellation fees, unless your new dates are more expensive. If the new dates are cheaper, we'll even refund you the difference.
Changes with less than 21 days notice: Changes made within 21 days of your trip may incur fees depending on how close your departure date is. Here's a quick guide:
30-15 days before: 35% cancellation fee
14-8 days before: 50% cancellation fee
7 days or less before: 100% cancellation fee (or if you miss your trip entirely)
Some exceptions may apply: If your trip includes flights or train tickets, there may be additional fees associated with making changes. We'll always communicate any airline or train fees clearly.
Need to cancel altogether? No problem, but please let us know in writing by email. Your cancellation will be processed within 24 hours.
Here are some additional things to keep in mind:
Cancellation fees are based on the total price of your trip.
Updated information or refunds are typically processed once a week, on Wednesdays.
Travel with peace of mind! Consider purchasing our optional Cancellation Insurance. It covers 100% of your trip cost in case of unforeseen events like hospitalization of yourself or a close relative, or death.
Got a refund coming? We'll send it back to the original payment method you used to book your trip. Refunds are typically issued on Wednesdays, or the next business day if our office is closed.
At EmojiTraveling, we're excited for your upcoming adventure! Please remember that it's your responsibility to have all necessary travel documents and visas ready before your trip. While we're happy to provide general information, we can't be held responsible for individual document requirements. Make sure to check with official sources for the most up-to-date travel regulations. Let's work together to ensure a smooth journey - you handle the paperwork, and we'll take care of the rest. Happy travels!
Our offices are open 7 days a week, from 8:30 AM to 5:30 PM year-round, except for publicly announced holidays. Need help outside these hours? No worries! We offer 24/7 emergency phone support to assist you anytime, day or night. At EmojiTraveling, your peace of mind is our priority.
Here's a condensed version for EmojiTraveling, focusing on key points:
EmojiTraveling: Liability and Responsibility
EmojiTraveling acts as an agent for transport and other service providers. Our liability is limited:
We're not responsible for vehicle breakdowns, accidents, or transport delays.
We're not liable for consular, political, or military issues affecting passengers.
We're not responsible for actions of hotel owners or employees.
We reserve the right to decline service or change tours if necessary.
We're not liable for expenses due to weather, official statements, strikes, or other external factors.
We're not responsible for theft, damage to property, or related expenses.
We're not liable for traveler errors or delays at meeting points.
EmojiTraveling strives to provide excellent service, but travelers should understand these limitations. We recommend appropriate travel insurance for comprehensive protection.
Packages do not include airline tickets, unless otherwise mentioned under "Included in this tour".
Booking a trip for 10 or more travelers? Great news! You'll automatically receive a discount on your entire reservation on our website. This discount applies to all services included in your trip, such as visits, transportation, guides, transfers, and more. Just be sure everyone in your group travels together for the entire duration of the trip.
For any travelers under the age of 18, please be sure to request the applicable discount during the booking process. To ensure you receive the correct pricing, it's important to provide accurate birthdates for all travelers. In the unlikely event that a traveler's age is misrepresented at the time of booking, Emojitraveling reserves the right to adjust pricing accordingly.
n most of our trips, you can bring a carry-on bag (up to 7kg) and a checked suitcase (up to 23kg) – that's plenty of space for all your travel essentials! We recommend checking the specific baggage allowance for your trip on our website before you pack.
you'll typically be able to bring a checked bag and a carry-on bag that meet the size and weight restrictions of the airline operating your fligh.
Most of our itineraries include helpful assistance and transportation to get you where you need to go.
Here's a heads up about waiting times:
Airports: We'll pick you up within 90 minutes of your flight's arrival.
Ports & Train Stations: Expect a pick-up within 45 minutes of your arrival.
Hotels: You shouldn't wait more than 10 minutes for your transfer.
Just a note about transfers: To keep things efficient and eco-friendly, transfers may be shared with other Emojitraveling travelers heading in the same direction, even if they have a different reservation code. This helps us reduce our carbon footprint!
All prices are subject to change without prior notice due to potential increases in hotel taxes and fees, Cost for operating the company , currency fluctuation, fuel charges, or any government-imposed taxes, as well as other additional charges.
For further information, please refer to the section "This package includes" or the description of the "Itinerary", day by day, for the program to be acquired or compared. Alternatively, do not hesitate to contact a member of our Sales Team or send your doubts or questions through any contact form.
Prices for single passengers reflect rooms and cabins in single occupancy. EmojiTraveling Travel cannot arrange for shared accommodation in hotels during land tours. Shared accommodation on cruises is provided upon request.
If you experience any issues with the services you purchased through Emojitraveling, please contact our 24-hour emergency line for immediate assistance.
In the event your complaint is not resolved to your satisfaction, you can submit a formal written claim via email to [email address removed]. Please be sure to include all relevant details in your email, such as your reservation code, a clear explanation of the issue, and any supporting documentation you may have (photos, receipts, etc.).
For the fastest resolution, please submit your claim within 14 calendar days of your departure date. While we accept claims after this timeframe, we cannot guarantee a successful resolution.
At Emojitraveling, we're committed to supporting positive change in three key areas: Health, Environment, and Education.
Your donations make a difference. Contributions are collected by Emojitraveling and go directly to beneficiaries, with no intermediaries, to ensure maximum impact. Donations are also fully refundable until your check-in date for your trip.
Please note that there may be minimal expenses associated with collecting donations, such as credit card processing fees. Donor information is kept strictly confidential in accordance with GDPR and internal regulations.
Each year, Emojitraveling carefully assesses potential beneficiaries under the age of 18 who are facing financial hardship. We gather information to ensure transparency and make details available upon request to those with a legitimate interest.
Here's a concise version adapted for EmojiTraveling:
Legal Matters and Acceptance
Any disputes will be resolved in the courts of Morocco.
If any part of these terms is found invalid, it will be limited or removed while the rest remains in effect.
By making a booking, you accept these Terms and Conditions.
EmojiTraveling appreciates your understanding and cooperation. Your booking confirms your agreement with our policies.
A deposit of €600 per person, per package, or full prepayment for packages with a cost of less than €300 per person, is necessary within 7 days of the booking process. In case your booking does not fulfill the above conditions you will be informed about the precise amount to be paid by your sales advisor. In all cases, if the deposit is not received as requested, the booking will be canceled automatically. The remaining amount must be paid 45 days prior to your arrival. Every booking received in less than 45 days prior to the start of your travel must be paid in full and is not covered under our "Lowest Price Guarantee."
The credit cardholder understands and accepts that at the moment of paying for his/her services or on behalf of someone else, the transactions are made remotely without their physical presence of the credit card in our offices. These remote charges may be carried out online, in written or by telephone by the client or cardholder him or herself. A grace period is granted to the owner of the credit card to notify us in writing about the non-acceptance of the charges and may subsequently request the reimbursement of the amount.
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